The digital sales path offers enormous potential for brand manufacturers: Products can be globally sold 24/7. New target groups can be identified and brand recognition can be increased.
Who is not online, is invisible
It does no longer matter, if customers want to purchase your goods in a traditional shop or online – the majority will research the product in advance on the internet. If you cannot be found here, your product cannot be found here. Thus, for most companies there is no question about the importance of on-line shops: Products are not only sold in the brand store, but the entire company is represented in its entirety.
Why Constancy can help you
Expectancies are on level par with the requirements, which an online shop has to satisfy to take digital distribution to success, allowing customers to be satisfied recipients of their products. The shop system has to be up-to-date, the shop’s structure comprehensible for costumers, and the shop itself as such, easily findable. Last but not least, the legislator requires that guidelines, such as the DSGVO, are met.
As an ecommerce partner with a win-win business model, we take over the creation of your shop as well as shop operation including support, marketing and technology. We have more than 11 years of experience in the online business and know all the major and minor hurdles – as well as the appropriate solutions and optimization processes. This is how our expertise becomes a profit for you.
We engage in partnerships, in which we can define common goals and realise those through a jointly developed program. Collaboration at equal level is an integral part of our cooperation, allowing both sides to profit. Only once you are satisfied, can we be satisfied.
Logos, corporate designs and visual appeal are not only important elements of brand positioning, but are also recognisable features for costumers. Our shops are therefore, always designed in this mode. Refined with a coherent strategy, we achieve a uniform appearance which strengthens your brand.
Our experienced IT department – the heart of any digital business – ensures a smooth operation of all system processes. Whether IT infrastructure, interfacing or Design programming: We dedicate ourselves to any challenge with care and focus. This way, we don’t only guarantee functionality but also web-security.
The joy, the customer experiences, when he holds your product in your hands – he should already experience with the first click in the on-line shop. We therefore, don’t build only on-line shops but also create digital shopping experiences. Through high design standards und modern technology your brand becomes an experience.
Product filter, payment options, check-out – we guide the customer through the on-line shop. From the first click, the full shopping cart, up to the completed purchase – we create well-thought through sales processes to ensure the customer orders the right product.
Satisfied customers are returning customers. That’s why we attach great importance to a good customer care. Whether questions about the order, problems with the delivery or individual product inquiries: Our in-house support team helps friendly and competent with all inquiries on.
In our ‘kick-off’ session, we design a concept together with you. What are your expectations and Requirements? Which particularities are there? Which initiatives have been undertaken so far? Let’s talk about it. We get to work with a clear strategy and goal in sight.
Our shops represent the trademark of your brand. Based on your corporate identity, we draw up a shop design, approved by you in every detail. Key aspect are the design requirements for your brand.
Functionality must not take second place behind design. For this reason, we rank shop programming in a special position. Mobile optimisation, Interfacing, export ordering – aspects precisely programmed and carefully assessed.
Once the scaffolding structure is up, we’ll place the fitting content into its rightful place. With a structure of catogies, product filters, thematic groups, we lead the customer along the way to discover and experience your products, and eventually also buy them.
An outstanding product and a great on-line shop, of course also needs to be visible. We’ll sort it! SEA, SEO, Affiliates, social media, newsletters are our stage, and your brand is the star.
